This then turned into 'the pool is closed until Thursday. Next day we are told 'the pool is closed for a photo shoot, but we will get you in there'. OK, no biggie, we planned a big pool day the next day. Our first day there we were then told 'the pool is closed today'.

The reply we received told us the pool would be open this week, so we went ahead and booked. We knew it was a new hotel so we communicated with the resort via facebook messenger to ensure the pool was open for our stay as it was not clearly stated on the website. When they were unloading our car at the valet the employee picked up the suitcase (which was our biggest bag since it was basically just that and a backpack), looked at my wife and said 'this one must be yours'. My wife and I just packed one medium sized suitcase for our stay. The staff, don't get me wrong, was trying at all times to be friendly and polite.but it seemed despite their best efforts they could use some additional training. The facility is gorgeous to be sure, but too many things went wrong: 1) Sexist comments.

We stayed 3 nights this week and while there is great promise at this resort, too many annoyances added up to prevent us from returning.

Oaklawn casino hot springs reviews